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Right click the device ->Properties->General tab. The device may be listed under "Other Devices" or other places in Device Manager.

Device Manager will have an entry with a yellow icon - indicating a device error. When driver files are missing, the driver is corrupt and can't be installed. If it's an internal CD/DVD drive Windows only installs the CD/DVD driver for it Only after the Mass Storage driver is installed and working correctly, Windows installs the CD/DVD driver. If you have a USB CD/DVD note that Windows installs the USB Mass Storage driver first. CD/DVD Driver - used for CD/DVD players.USB Mass Storage Driver - used for external USB storage devices like flash drives, hard disks, and USB CD/DVD drives.How to Repair Corrupt USB Mass Storage or CD/DVD Driversįor some unknown reason, I've been seeing cases where USB Mass Storage or CD/DVD driver files go missing.